Notes on MGA
distribution.

A distribution review runs off a list of live opportunities, and everything on that list arrived. What a second view would have to contain, and what none of it can tell you.

Five broker signals that carry commercial urgency without looking urgent in an inbox, why busy underwriters read past them, and a ten-minute check you can run this week.

One broker firm, three underwriter inboxes, followed through a month. Why three accurate answers about the same producer add up to a wrong one, and why shared mailboxes and CRM logging don't fix it.

Four ways premium leaves an MGA with no record of it happening, why nobody notices, what our one controlled test does and doesn't show, and three numbers that make it visible.

The case for buying a CRM at an MGA is better than it gets credit for. Here it is properly, where it breaks, and a five-minute check on the one you already have.

Five kinds of producer relationship that all produce the same volume number, and why a volume report ranks every one of them wrong.

A bind instruction arrives Tuesday morning and the reply goes out Thursday. Nothing records the two days in between. A short answer, and why the CRM can't show it.

Four things worth counting about your producer book instead of activity, what each of them will not tell you, and how to run the whole thing by hand in an afternoon.